4 tips for upgrading your customized packaged applications

4 tips for upgrading your customized packaged applications - Computerworld Blogs: "Too often the Buy vs. Build argument gets turned on its head – enterprises buy a packaged solution to save money, but end up spending more customizing it to fit their business' needs. When I say packaged here I am referring to things like ERPs, CRMs and even newer SaaS based applications. Customizing packaged apps is expensive since you often need proprietary skills and knowledge to make any changes. It gets even more expensive when it comes time to upgrade and many of those customizations need to be refactored or rewritten."